Head of Customer Growth

Role Overview

The Head of Customer Growth will play a vital role in driving customer acquisition, activation, engagement and retention for an on demand delivery platform. Reporting directly to the CMO, you will lead a cross functional team to deliver innovative strategies that increase platform traffic, activate non habituated users and maximise customer lifetime value.

What You Will Do

Design and execute end to end growth strategies, lead a cross functional team, and focus on delivering seamless cross channel initiatives that align with the business’s strategic objectives.

Why It Might Be a Fit

This is a young, dynamic, hyper growth business looking for smart, creative and hard working people with integrity. It is an opportunity to work at genuine scale, engaging millions of customers, alongside some of the strongest talent in the industry.

Requirements

• Bachelor’s degree in Business Management, Marketing, Communications or a related field
• 7+ years’ marketing or growth experience, including at least 3 years leading multi functional teams in fast paced, high growth digital environments
• Proven experience in on demand, e-commerce or tech ecosystems
• Exposure to subscription based models or loyalty programmes
• Familiarity with app based revenue strategies, including gamification, personalisation or partnerships

Benefits

• Market related total remuneration package
• Open, collaborative work environment
• Free access to online learning platforms
• Regular social events and team activities
• Day’s leave on your birthday
• Free, confidential employee wellness programme
• Free parking