Senior Revenue Operations Leader

Role Overview

Reporting to the CRO, the Senior Revenue Operations Leader will solve four things: define and deliver a simplified, AI-forward GTM tech stack, elevate a business partner who operates cross-functionally, create company-wide consistency across the tech stack and reporting, and develop RevOps into a GTM partner for the CRO.

What You Will Do

The Senior Revenue Operations Leader will own CRM architecture, hygiene, and stage-gate discipline across the full sales cycle, build and maintain the bottoms-up capacity model, own revenue reporting, run the forecast process, build and lead a weekly Demand Council cadence, instrument competitive-presence tracking across the pipeline, and partner with the CRO and other members of the executive team.

Why It Might Be a Fit

The ideal candidate will have a track record of putting net-new corrective actions into a field sales organization, with a before-and-after, and has built a bottoms-up capacity or quota model and personally defended it against a top-down target.

Requirements

• CRM architecture and reporting as its foundation, with AI tooling or AI builds that are actually landed and adopted by reps, proven with usage data
• Capacity and Forecast models the business trusts and can defend — bottoms-up, stage-exit criteria, conditional close rates
• Diagnosis that turns into field-level intervention: corrective actions that reach reps with a measurable before-and-after
• Ability to translate a business question into a data model — and defend that model when a sales leader disagrees with it
• Track record of putting net-new corrective actions into a field sales organization, with a before-and-after
• Has built a bottoms-up capacity or quota model and personally defended it against a top-down target
• Forecast discipline — can describe how they’d know the forecast was wrong before the quarter ended
• Has selected and landed AI tooling that changed how a field team works, backed by adoption data — vendor fluency alone is a disqualifier, not a qualification
• Has driven cross-organizational initiatives (Sales, Marketing, Finance) without owning every function involved
• Can describe how the GTM tool stack’s data actually connects, not just list the vendors in it
• Comfortable operating hands-on at Litify’s scale (~200 people) — has personally built models, not only managed analysts who did
• Has a tinkering mindset — experience leveraging expected baseline Salesforce admin credentials to wire AI (e.g. Claude via MCP) directly into Salesforce
• Has both a considered view and a track record on each side of the point-solution question — can point to a time they got real value working inside a vendor stack, and a time they consolidated one away in favor of an AI-native workflow

Benefits

• Bonus
• Benefits