Marketing Manager (Content & Community)

Role Overview

The GSA Marketing team is responsible for Ticketmaster’s marketing activities across Germany, Austria, and Switzerland. The Marketing Manager Content & Community will own the content and community strategy for Ticketmaster across Germany and Austria, creating engaging content and building genuine fan engagement across social channels.

What You Will Do

The Marketing Manager Content & Community will plan, create, and curate engaging content across B2C social media and community channels, build and grow an engaged community, and moderate and manage community interactions.

Why It Might Be a Fit

The ideal candidate will have several years of experience in content creation and/or community management, a strong track record of building and growing engaged digital communities, and a genuine passion for live entertainment, music, and fan culture.

Requirements

• Several years of experience in content creation and/or community management
• Strong track record of building and growing engaged digital communities
• Excellent eye for content, storytelling, and tone across different platforms and formats
• Good understanding of content and community performance metrics, with the ability to translate insights into action
• Fluent German and very good English skills
• Hands-on, creative, and detail-oriented working style, comfortable working close to the day-to-day content and community activity
• Genuine passion for live entertainment, music, and fan culture is a strong plus
• Solid understanding of social media KPIs, analytics tools, and data-driven optimization

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid holidays
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa sponsorship available
• Relocation assistance