Role Overview
Loadsmart is a growth-stage technology company seeking a Customer Success Manager to optimize top talent at their growing company. The ideal candidate is an innovative, agile, data-oriented CS enthusiast who thrives in a dynamic and fast-paced global company.
What You Will Do
Manage a customer portfolio, ensuring high levels of satisfaction, enabling and educating users, expanding wallet share, ensuring contract renewals, and building strong relationships with clients.
Why It Might Be a Fit
The ideal candidate is a customer-oriented, problem-solving, and results-oriented individual with excellent communication skills, technical aptitude, and experience with CRM, preferably Salesforce.
Requirements
- 2+ years of experience as a Customer Success Analyst or Account Manager for SaaS products
- Proven track record of working in a customer-facing role
- Excellent English language skills
- Strong communication skills, both written and verbal
- Customer-oriented
- Problem-solving
- Interpersonal intelligence
- Influence
- Data analysis
- Results-oriented
- High technical aptitude and overall understanding of technology
- Experience with CRM, preferably Salesforce
Benefits
- Competitive base salaries
- Extremely competitive Equity package
- Loadie Time Off – PTO and sick days without a limit
To apply for this job please visit jobs.lever.co.
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