AI Operations & Workforce Transformation Director

Role Overview

Lead the development and execution of LogicMonitor’s AI operations and workforce transformation strategy, partnering with senior leaders and cross-functional teams to drive measurable improvements in business performance and workforce planning.

What You Will Do

Translate AI opportunities into actionable improvements in employee productivity, business performance, and workforce planning, and oversee the adoption and enablement of AI across the company.

Why It Might Be a Fit

The successful candidate will combine strategic judgment with strong execution, creating alignment, establishing accountability, and driving initiatives from strategy to implementation and scale.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, Operations, Organizational Development, Finance, Engineering, or a related field.
• MBA or relevant master’s degree preferred.
• 10+ years of experience in digital transformation, business transformation, operations, strategy, consulting, technology implementation, workforce transformation, or a related field.
• 5+ years of experience leading AI, automation, analytics, digital labor, or technology-enabled operating model initiatives.
• Proven track record of moving AI or digital transformation initiatives from strategy and discovery through implementation, adoption, measurement, and scale.
• Demonstrated experience leading cross-functional initiatives involving senior executives, Finance, HR, IT, and business or functional leaders.
• Strong understanding of AI, automation, analytics, workflow redesign, and their practical application in a corporate environment.
• Experience developing business cases, pilot plans, measurement frameworks, and recommendations based on operational and financial evidence.
• Experience with change management, manager enablement, workforce planning, organizational design, or employee adoption.
• Experience evaluating technology or AI vendors and managing strategic external partnerships.
• Strong financial and analytical skills, including the ability to connect operational improvements to business value and workforce or investment decisions.
• Excellent written and verbal communication skills, including experience preparing executive- and Board-level materials.
• Strong leadership, stakeholder management, prioritization, and decision-making skills.
• Ability to influence without direct authority and drive accountability across a matrixed organization.
• Ability to translate complex concepts into clear recommendations, practical plans, and measurable actions.
• Highly organized, action-oriented, and comfortable operating in an ambiguous and rapidly changing environment.

Benefits

• Comprehensive health, dental, and vision coverage
• Generous parental leave policies
• Access to Employee Assistance Program and various Wellness programs
• 401K with company matching
• Lifestyle Spending Account
• Unlimited vacation policy

Tagged as: Change Management, Data Analysis