Inside Sales Specialist

Role Overview

This position is responsible for working closely with Sales Leadership and Outside Sales Executives to ensure the timely and effective response to inbound sales inquiries, gathering initial customer needs, pre-qualifying, and assigning to the appropriate Outside Sales Executive.

What You Will Do

Respond to inbound sales-related phone calls and emails, pre-qualify customer and assign to appropriate sales rep, generate quotes and follow up with customers, coordinate field presentations and meetings, perform effective online demos to prospects, close assigned customers and facilitate the contract process, accurately update and maintain Salesforce.com.

Why It Might Be a Fit

Must be comfortable making 50-100 outbound calls per day, have strong phone presence and listening skills, ability to work on multiple tasks and deliver results with aggressive timelines, excellent interpersonal skills, as well as excellent communication skills, verbal and written, to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face).

Requirements

• 3+ years of experience in customer service or inside sales
• Must be comfortable making 50-100 outbound calls per day
• Must have strong phone presence and listening skills
• Ability to work on multiple tasks and deliver results with aggressive timelines
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written, to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face)
• Ability to speak and write English fluently
• Demonstrate sharp, analytical, problem-solving, and decision-making skills
• Experience working with Salesforce.com or a similar CRM

Benefits

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry-leading Training and Development