Role Overview
The role is critical to maintaining the operational support, administration, governance, and continuous improvement of the Salesforce platform. The CRM Engineer will be responsible for ensuring platform stability, security, user support, release management, and the delivery of enhancements that enable business growth and operational efficiency.
What You Will Do
Perform day-to-day administration of the Salesforce platform, provide Level 2/Level 3 support for Salesforce incidents and service requests, support Salesforce releases, deployments, and platform upgrades, and work closely with business stakeholders to gather and analyse requirements.
Why It Might Be a Fit
The ideal candidate will have proven experience as a Salesforce Administrator or CRM Engineer, strong understanding of Salesforce security, data model, and administration, and excellent stakeholder management and communication skills.
Requirements
- Proven experience as a Salesforce Administrator or CRM Engineer
- Strong understanding of Salesforce security, data model, and administration
- Experience with Salesforce Flow, reports, dashboards, and automation tools
- Experience supporting business-critical applications within a complex enterprise environment
- Strong analytical and problem-solving capabilities
- Excellent stakeholder management and communication skills
- Experience working within Agile delivery environments
Benefits
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
To apply for this job please visit lseg.wd3.myworkdayjobs.com.
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