Specialist, Retention Growth

Role Overview

The Specialist, Retention Growth will bring the lifecycle program to life in Klaviyo by building, proofing, and sending email and SMS campaigns and flows to keep clients coming back.

What You Will Do

Build, proof, and schedule email and SMS campaigns in Klaviyo, execute segmentation and suppression, set up A/B tests, and produce a weekly lifecycle report.

Why It Might Be a Fit

The role requires 2+ years of hands-on email and SMS marketing execution, including Klaviyo, and a sharp eye for detail and disciplined QA process.

Requirements

• 2+ years of hands-on email and SMS marketing execution, including Klaviyo
• A sharp eye for detail and a disciplined QA process
• Working knowledge of segmentation, list hygiene, deliverability, and consent
• Comfort with A/B testing and basic reporting
• Strong organization and the ability to work precisely to a calendar and written logic
• Clear written communication

Benefits

• Competitive benefits package
• 401(k)
• Paid time off
• New hire boot benefit