Customer Success Manager

Hybrid Full TimeLondon, England, United KingdomLuware

Role Overview

Luware is looking for a tech-savvy, self-driven, ambitious talent to build and maintain relationships with Enterprise customers, providing training, support, and guidance as needed.

What You Will Do

Provide training and support on our products and services, identify and address potential issues, upsell and cross-sell our products and services, and stay up-to-date on industry trends and best practices.

Why It Might Be a Fit

The ideal candidate has 1-2 years of experience in IT/SaaS Customer Success, excellent communication and interpersonal skills, and is fluent in English and either German or French.

Requirements

  • 1-2 years of experience in IT/SaaS Customer Success
  • Excellent communication and interpersonal skills
  • Business fluent English and fluency in either German or French

Benefits

  • Opportunity to work closely with top-level leadership in a high-impact role
  • Fast-paced, international, and collaborative work environment
  • Challenging and diverse role with high autonomy
  • Motivating and supportive team culture where your ideas matter
  • Excellent opportunities for personal and professional growth
  • Regular team events
  • Chance to work from another Luware office for up to a month through our exchange program

To apply for this job please visit luware.factorial.com.

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