Role Overview
Join a multidisciplinary product team supporting customer engagement and CRM capabilities for a major organization in the aviation and travel sector. The role focuses on campaign development, customer data activation, platform integration, personalization, and reliable technical delivery across digital engagement channels.
What You Will Do
Design, configure, test, and deploy customer engagement journeys using Braze. Build and manage multi-channel campaigns across email, push notifications, in-app messaging, SMS, and webhooks. Implement dynamic personalization using Liquid scripting and customer profile attributes.
Why It Might Be a Fit
Strong hands-on experience with Braze, including Campaigns, Canvases, Catalogs, Segments, Currents, and Webhooks. Experience with mParticle CDP or comparable customer data platforms and customer data integrations.
Requirements
- Strong hands-on experience with Braze, including Campaigns, Canvases, Catalogs, Segments, Currents, and Webhooks.
- Experience with mParticle CDP or comparable customer data platforms and customer data integrations.
- Proficiency in Liquid scripting, HTML, CSS, and JavaScript.
- Experience with REST APIs, webhooks, JSON, SDK integrations, and event-driven integration patterns.
- Working knowledge of AWS services, particularly Amazon S3 and Amazon SQS.
- Experience with customer profile management, segmentation, audience creation, and personalization.
- Hands-on experience with Postman or equivalent tools for API testing and validation.
- Understanding of identity resolution, consent management, and customer data governance.
- Strong troubleshooting and debugging capabilities across MarTech platforms.
- Experience working in Agile delivery environments.
To apply for this job please visit careers-page.com.

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