GTM Strategy and Operations Manager

Role Overview

Lyra Health is looking for a driven, highly motivated GTM Strategy and Operations Manager to join our growing GTM Operations team. This role will drive strategic initiatives, scale operational infrastructure, and optimize processes across our go-to-market organization.

What You Will Do

Lead the planning, execution, and scaling of high-priority GTM operational programs from inception to completion, ensuring alignment with overall business objectives. Identify operational bottlenecks and friction points across go-to-market workflows, designing and managing root-cause solutions through to completion.

Why It Might Be a Fit

The ideal candidate thinks multiple steps ahead, thrives when navigating ambiguity, easily flexes across different operational initiatives as business priorities evolve, fosters a collaborative team environment, and sets the tone for operational excellence across Lyra.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Operations, Project Management, or a related field.
• 8+ years of demonstrated success in GTM operations, business operations, strategy, or program management in a high-growth environment.
• Prior work experience in Enterprise B2B Technology or Healthcare is a plus.
• Proven track record of managing complex cross-functional initiatives, building operational programs from the ground up, and executing against aggressive timelines.
• Experience designing operational solutions or supporting workflows for enterprise partnerships or channel programs is a plus.
• Excellent written, verbal, and interpersonal communication skills, with the ability to influence cross-functional leaders and synthesize complex requirements for varied audiences.
• Proficiency in leveraging technology to track and manage deliverables, including CRM platforms (e.g., Salesforce), project management software (e.g., Asana), and advanced Google Sheets or Excel.
• Strong analytical, critical-thinking, and problem-solving skills, with a data-driven approach to resolving business and workflow bottlenecks.
• Demonstrated agility and ability to work autonomously, flex across diverse initiatives, and adapt to shifting business priorities while keeping teams aligned.
• PMP, Lean Six Sigma, or equivalent project/process management certification is a plus.

Tagged as: Data Analysis, Excel, Project Management, Salesforce