Role Overview
As a User Onboarding & Marketing Manager, you ensure that our customers make the most of the full potential of machtfit from the first day on. You make the platform known in their workforce and make employees enthusiastic about machtfit.
What You Will Do
You will coordinate closely with the customer and CSM on the suitable communication channels, design and create target-group-oriented communication materials, and support our corporate customers beyond the onboarding process.
Why It Might Be a Fit
You will analyze customer data and feedback to continuously optimize onboarding and engagement strategies, and create regular reports on customer integration success.
Requirements
- Several years of experience in marketing, ideally in B2B2C, customer, or lifecycle marketing
- Experience in conceiving, implementing, and optimizing email campaigns and customer journeys
- Good writing skills
- Empathy for different customer setups
- Ability to plan communication accordingly
- Happy to speak in public
Benefits
- Annual health budget
- Professional offer for mental health
- Office gym with showers
- Part-time and time-out models
- 30 vacation days
- Up to 3 months of working from the EU abroad
- Annual training budget
- Regular internal workshops
- Central office in Berlin with a view of the Museum Island
- Subsidy for the Deutschlandticket and bike leasing
- Social Engagement Day
To apply for this job please visit join.com.
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