Retail Cosmetics Sales Counter Manager – Kiko Milano, Cross County – Full Time

As a Counter Manager at Macy’s, you will lead a team of Beauty Advisors while managing all aspects of a cosmetics brand, blending leadership, creativity, and customer engagement to deliver genuine hospitality and drive sales. You will inspire teamwork to create meaningful, long-lasting connections and cultivate a loyal customer base through personalized service and outreach.

Requirements

• Deliver exceptional customer service through personalized consultations and expert product knowledge
• Build lasting relationships with clients and drive client development through outreach and follow-up
• Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results and implement strategies to grow business and improve results

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice