Customer Experience Analyst II

Role Overview

Join a diverse and talented team as a Customer Experience Analyst II, working on a digital transformation to simplify global trade. You will manage customer experience, build a successful career path, and improve your knowledge of the industry.

What You Will Do

Responsibilities include internal problem-solving for clients, working on reports and systems, seeking ways to improve processes, monitoring deadlines, and communicating with decision-makers.

Why It Might Be a Fit

The role requires a Bachelor’s degree in Administration, International Trade, International Relations, or related areas, experience in Reefer Coordination, and advanced English skills.

Requirements

• Bachelor’s degree in Administration, International Trade, International Relations, or related areas
• Experience in Reefer Coordination
• Contact with customer service experience in the international and national logistics sector
• Operational knowledge of Export & Import
• Working or knowledge of SAP is a plus
• Advanced English
• Advanced Office package

Benefits

• Competitive benefits
• Most modern talent development initiatives