Customer Experience Analyst II

On Site Full TimeSão Paulo, BrazilMaersk Container Industry

Role Overview

Join a diverse and talented team as a Customer Experience Analyst II, working on a digital transformation to simplify global trade. You will manage customer experience, build a successful career path, and improve your knowledge of the industry.

What You Will Do

Responsibilities include internal problem-solving for clients, working on reports and systems, seeking ways to improve processes, monitoring deadlines, and communicating with decision-makers.

Why It Might Be a Fit

The role requires a Bachelor’s degree in Administration, International Trade, International Relations, or related areas, experience in Reefer Coordination, and advanced English skills.

Requirements

  • Bachelor’s degree in Administration, International Trade, International Relations, or related areas
  • Experience in Reefer Coordination
  • Contact with customer service experience in the international and national logistics sector
  • Operational knowledge of Export & Import
  • Working or knowledge of SAP is a plus
  • Advanced English
  • Advanced Office package

Benefits

  • Competitive benefits
  • Most modern talent development initiatives

To apply for this job please visit maersk.wd3.myworkdayjobs.com.

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