Customer Experience Partner – 4PL

On Site Full TimeMumbai, Maharashtra, IndiaMaersk Container Industry

Role Overview

The Customer Experience Partner will provide services to customers once they are onboarded in the Maersk environment, including customer channel management, case management, customer onboarding and relationship management, contract and dispute management, and more.

What You Will Do

The role involves performing skilled technical, administrative, or operational tasks, exercising independent judgment within defined boundaries and guidelines, and escalating non-routine problems to a more experienced colleague or supervisor.

Why It Might Be a Fit

The ideal candidate will have skills developed through job-related training and on-the-job experience within a specific job discipline, knowledge of standardized work routines and methods, and general facts and information.

Requirements

  • limited job and business knowledge at the time of hiring
  • job-related training and on-the-job experience within a specific job discipline
  • knowledge of standardized work routines and methods

To apply for this job please visit maersk.wd3.myworkdayjobs.com.

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