Integrated Customer Experience Manager

On Site Full TimeHelsinki, Uusimaa, FinlandMaersk Container Industry

Role Overview

Deliver excellent service through people, enabled by systems and technology, working with multi-cultural stakeholders with global orientation in a fast-paced, dynamic, and robust organization.

What You Will Do

Provide excellent customer experience, manage and supervise the Customer Experience team, maintain strong relationships with customers, drive continuous improvement, and act as an escalation point for unresolved matters.

Why It Might Be a Fit

You will join a ground-breaking journey to become a truly customer-centric company, serving customers’ individual needs through people, enabled by technology.

Requirements

  • Excellent understanding of logistics process, procedures, and practices
  • Excellent written and verbal communication skills in Norwegian and English
  • Strategic planning and goal setting
  • Bachelor degree or above
  • Professional PC skills
  • Ability to work under pressure in a dynamic and multi-cultural environment

To apply for this job please visit maersk.wd3.myworkdayjobs.com.

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