Marketing Operations & Systems Specialist

Role Overview

Supports the technology, data, and processes that keep marketing efforts running effectively. Maintains accurate marketing data, builds and monitors automation workflows, and provides basic Odoo configuration and user assistance.

What You Will Do

Maintains accurate marketing data, builds and monitors automation workflows, supports reporting, and provides basic Odoo configuration and user assistance. Serves as an internal resource for routine Microsoft 365 and employee technology questions.

Why It Might Be a Fit

Ideal for someone who enjoys troubleshooting, organizing information, improving processes, and helping others use technology confidently.

Requirements

• At least two years of relevant experience in marketing operations, business systems, application support, IT support, or a combination of these areas.
• Practical experience supporting Microsoft 365 applications, particularly Outlook, and troubleshooting common technology issues.
• Experience using CRM, ERP, marketing automation, or similar business platforms.
• Working knowledge of spreadsheets, reporting, and data validation.
• Strong attention to detail, organization, and follow-through.
• Ability to troubleshoot systematically, document findings, and recognize when to escalate.
• Ability to explain technical information clearly to employees with different levels of technical knowledge.
• Sound judgment when handling confidential information and system access.
• High school diploma or equivalent.

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