Director of Business Development

Role Overview

The Director of Business Development is responsible for managing the facility customer flow, admissions process, and electronic medical record system. They will work with the facility’s interdisciplinary team and hospital and community entities to coordinate customer flow into and through the nursing facility.

What You Will Do

The Director of Business Development will assess inquiries, respond to referrers, coordinate tours and sales process, conduct follow-up on inquiries, identify and train customer service, ensure proper completion of paperwork, and maintain thorough knowledge of medical, social, and financial information.

Why It Might Be a Fit

The Director of Business Development will work with the Administrator and staff to ensure consistent, effective admissions, discharge, and transfer meetings. They will also develop and implement long-range and short-term sales plans, and provide information to referral sources of customer’s progress within HIPPA guidelines.

Requirements

• Minimum of three (3) years’ experience in a healthcare setting
• Minimum of two (2) years college education in the field of health care administration, business management, and/or marketing or public relations preferred
• Ability to adjust work schedule based on facility’s business need
• Strong communication skills, both oral and written
• Knowledge and awareness of the care needs of the elderly and/or chronically ill
• Knowledge and ability to teach adult learners
• Basic computer skills
• Ability to organize, analyze, investigate, and implement principles of infection control committee