Role Overview
The Customer Success Manager is a revenue-generating role, accountable for growing PortsDirect revenue from a portfolio of customers, starting with key accounts.
What You Will Do
Own the revenue and utilisation targets for the customer portfolio, negotiate adoption commitments with key customers, and find and close new revenue opportunities across the portfolio.
Why It Might Be a Fit
The ideal candidate will have commercial negotiation and revenue focus, customer relationship building, analytical and commercial insight, problem solving and resourcefulness, organisation and follow-through across global time zones, and collaboration and influence.
Requirements
- Bachelor’s degree in Business, Maritime or a related field, or equivalent practical experience
- Min 2–3 years in commercial operations for a ship operator or a closely related maritime role, with a proven track record of meeting revenue or commercial targets
To apply for this job please visit jobs.workable.com.
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