Manager, Sales Operations

Role Overview

The primary responsibility of this role is to manage customer orders from receipt of purchase order through to pick and pack, ensuring daily execution of all orders that are received by midday are ready to ship to the customer for next day delivery (major metro locations). Other office duties include stock organisation responsibilities.

What You Will Do

Enter Purchase Orders (PO) into the Expandable ERP system, receive and log customer orders, check prices and details, resolve incorrect or incomplete orders, advise customers on delayed order status, and complete new customer applications.

Why It Might Be a Fit

This position demands a driven, high-energy, dedicated team player who can work well under pressure, catch on quickly, and adapt to change. Excellent communication skills and a high level of attention to detail are imperative skills.

Requirements

• Minimum two (2) years customer service experience
• Experienced complex order entry and ERP skills
• Proficient computer skills: data entry, Outlook, MS Word, Excel
• Punctual, results oriented, a self-starter, can wear many hats, has experience in busy work environments
• Organized, detail oriented, excellent problems solving skills and ability to work independently
• Trustworthy and professional