Role Overview
The Customer Success Manager will build strong relationships with customers, identify new business opportunities, and turn every interaction into concrete value. The role is part of a dynamic and result-oriented team, where Customer Success and commercial development work together to create value in the long term.
What You Will Do
Manage and proactively develop a portfolio of existing customers, increase ARR through upselling, cross-selling, and account expansion, identify new business opportunities, and build strong and lasting relationships with customers.
Why It Might Be a Fit
The ideal candidate will have 3–5 years of experience in Customer Success, Account Management, or Sales within SaaS companies, a commercial mindset, and the ability to build trust relationships with customers.
Requirements
- 3–5 years of experience in Customer Success, Account Management, or Sales within SaaS companies
- Direct experience in generating revenue from existing customers through upselling, cross-selling, or account expansion
- Commercial mindset and ability to manage conversations focused on business development and revenue objectives
- Ability to build trust relationships with customers, improving their engagement and contributing to retention
Benefits
- Maximum indicative RAL of 45,000–50,000 €
- Variable remuneration component
- Meal vouchers for 8 €
- Full remote work mode
To apply for this job please visit linkedin.com.
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