Manager, Field Enablement

Role Overview

The Manager of Field Enablement is responsible for leading and continuously evolving MDVIP’s Field Enablement function. This leader will shape and execute the strategy, operating model, governance processes, tools, training, insights, and communications that enable Success Managers to deliver a consistent, high-value experience to affiliated physicians.

What You Will Do

Key responsibilities include owning and leading the overall SM Field Enablement strategy and roadmap, establishing annual enablement objectives, success measures, and improvement initiatives, and presenting enablement performance, recommendations, and strategic opportunities to executive leadership.

Why It Might Be a Fit

The ideal candidate will have a strong background in field enablement, sales enablement, customer success, physician relations, account management, practice operations, or healthcare operations, with experience designing operating models, governance structures, and business processes, and a proven ability to translate data into actionable business insights.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Marketing, Communications, Organizational Development, or related field
• 5+ years of progressive experience in field enablement, sales enablement, customer success, physician relations, account management, practice operations, healthcare operations, or related functions
• 2+ years of experience building and leading programs, teams, or enterprise initiatives
• Demonstrated experience designing operating models, governance structures, and business processes
• Experience developing training & socialization programs, toolkits, playbooks, and communication strategies and programs
• Strong cross-functional project management skills to drive implementation of cross-functional initiatives in complex organizations
• Strong analytical and problem-solving capabilities
• Proven ability to translate data into actionable business insights
• Experience working with CRM, AI tools, reporting tools, and business performance metrics

Benefits

• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles
• Comprehensive benefits: health, dental, vision insurance, and retirement plans
• Professional development: access to ongoing training and leadership development programs
• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence

Tagged as: Project Management