Customer Experience Manager

Role Overview

As a Customer Experience Manager, you will be the driving force behind an exceptional customer experience. You will ensure that customers leave the store with a smile and that colleagues have a great day every day.

What You Will Do

You will analyze customer feedback, discuss improvement points with management, and take the initiative to continuously improve processes and service.

Why It Might Be a Fit

Thanks to your enthusiasm, leadership, and customer-focused mindset, every customer and colleague will feel welcome and heard.

Requirements

• A true team player
• An inspiring, motivating, and coaching leader
• A talent in the field of customer satisfaction and hospitality
• Decisive, performance-oriented, and driven
• Focused on achieving optimal and maximum customer satisfaction

Benefits

• A job with a lot of responsibility and where you come up with your own ideas
• The opportunity to earn an attractive monthly bonus
• A view to a permanent job
• Room for personal and professional development through our own Academy app and access to online training from GoodHabitz