Marketing and Customer Experience Manager

Role Overview

Join our commercial team as a Marketing and Customer Experience Manager to contribute to our growth. Develop an annual marketing and CX plan aligned with the company’s strategy.

What You Will Do

Plan and manage marketing strategies, lead and develop coordination teams, direct marketing and CX initiatives, and monitor results.

Why It Might Be a Fit

You will be a strategic interface between Marketing, CX, Commercial, and Intelligence, developing initiatives aligned with growth drivers and supporting commercial launches.

Requirements

• Bachelor’s degree in Marketing, Administration, Advertising, Communication, or related areas
• Consolidated experience in leadership positions of B2B marketing
• Proven experience in planning and managing marketing strategies oriented to commercial results
• Experience in trade marketing, commercial campaigns, and relationship with industries or business partners
• Consistent knowledge of branding, institutional communication, and digital marketing
• Experience in managing multidisciplinary teams and developing leadership
• Proven experience in managing budgets, investments, and return indicators
• Ability to integrate with commercial teams and intelligence areas
• Knowledge of CRM, segmentation, relationship, and loyalty strategies
• Experience in managing simultaneous projects and governance processes
• Ability to analyze business indicators and present executive results

Benefits

• Life Insurance (MetLife)