Sales Operations Analyst

Role Overview

The Sales Operations Analyst is responsible for optimizing sales performance through the development, implementation, and management of reports and analytics. This role requires a blend of technical and analytical skills, with a strong focus on data accuracy and process improvements. The Sales Operations Analyst will work in a fast-paced environment where their insights make a real impact. The team is passionate about helping clients manufacture lifesaving and life-enhancing drugs, therapies, and vaccines.

What You Will Do

The Sales Operations Analyst will administer periodic results and commission calculations with a high degree of accuracy and timeliness. They will serve as the first point of contact for discrepancies and queries, analyze performance against plans, and support the Sales Performance Incentive Fund (SPIF) execution. The analyst will also assist in annual plan preparation, including quota setting and letter generation, and maintain documentation and reporting systems.

Why It Might Be a Fit

The ideal candidate is a data-driven problem solver with a passion for optimizing sales performance. They should thrive in fast-paced environments where their insights make a real impact. The candidate should have senior/expert level skills in at least one CRM system, expert Excel skills, and very high attention to detail. Excellent analytical skills with a proven ability to deploy KPIs and dashboards accurately and on time are also required.

Requirements

• Bachelor’s degree in a related field
• 5+ years of experience in sales operations, compensation, business or financial analytics and/or CRM administration
• Certifications: CRM (i.e., Salesforce, Anaplan) Admin or Developer certification is considered a plus
• Equivalent combination of education and experience will be considered
• Influencer; demonstrated ability to support change initiatives
• Continuous improvement mindset; proven ability to solve problems
• Senior/expert level skills in at least one CRM systems; considered a transferrable skill (Salesforce, Microsoft CRM, Anaplan, PBI)
• Expert Excel skills and very high attention to detail
• Excellent analytical skills with a proven ability to deploy KPIs and dashboards accurately and on time

Benefits

• Full Medical, Dental and Vision coverage with HSA Employer Contributions for eligible plans
• Additional Perks- HQ Onsite Full Gym, Ultramodern Coffee Bars, Free EV Charging Stations, Employee Discounts
• 401k, Profit Sharing, 401k Advisory Services
• Company Sponsored Life Insurance
• Employee Assistance Program
• Paid Time Off, Paid Holidays, Anniversary Holiday