Sales Operations Director

Role Overview

The Sales Operations Director will lead the operating engine that enables the Small and Medium Business (SMB) organization to scale growth across Hong Kong, Taiwan, the Philippines, Singapore, and Malaysia. The role will drive sales performance, forecasting accuracy, operational excellence, and cross-functional execution.

What You Will Do

The Sales Operations Director will build and evolve the sales operating model, drive forecasting accuracy and pipeline health, lead regional Salesforce governance and data excellence, and champion sales productivity and capability development.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Sales Excellence, or a related discipline, with a proven record of driving business performance. The candidate will also have strong expertise in sales performance management, forecasting, pipeline analytics, and CRM platforms.

Requirements

• 8+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Sales Excellence, or a related discipline
• Strong expertise in sales performance management, forecasting, pipeline analytics, key performance indicator (KPI) governance, and customer relationship management (CRM) platforms
• Exceptional analytical, strategic thinking, and problem-solving skills
• Proven ability to influence senior stakeholders, align cross-functional teams, and drive change that delivers measurable business outcomes