Team Leader – Customer Operations

On Site Full TimeLondon, England, United KingdomMerchant Services

Role Overview

The Customer Operations Team Leader will lead the local support team, drive day-to-day customer support operations, and ensure high service standards for Storman Software globally.

What You Will Do

The role will involve driving customer satisfaction and service excellence, building and maintaining strong client and partner relationships, providing advanced technical support, and overseeing methodical investigation and resolution workflows.

Why It Might Be a Fit

The ideal candidate will have leadership skills, experience in customer operations or technical support, and the ability to document procedures and streamline support workflows.

Requirements

  • Minimum 5+ years of customer operations or technical support experience
  • Leadership Skills
  • Operational Readiness
  • Problem-Solving & Communication

To apply for this job please visit tsys.wd1.myworkdayjobs.com.

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