MarTech Strategic Operations Lead

We’re building the future of business communication — helping millions of businesses of all sizes reach, engage, and support their customers through personalized, real-time conversations at scale. The Marketing Technology & Operations (MarTech & Ops) function within Business Messaging & Business AI Marketing is the connective tissue between data, campaign execution, and analytics. As the MarTech Strategic Operations Lead, you will be the architect and orchestrator for operational precision across data, campaign operations, and analytics/reporting.

Requirements

• Develop and maintain the operational strategy and roadmap for MarTech, integrating data, campaign execution, and analytics/reporting to support enterprise go-to-market goals
• Build and optimize processes for campaign intake, execution, QA, and reporting, with a focus on automation, scalability, and compliance
• Define and track operational KPIs, and communicate progress to leadership and stakeholders

Benefits

• Bonus
• Equity