Event and Customer Experience Host

Role Overview

As a Party & Event Host, you will plan, coordinate, and facilitate events within a Michaels store to provide a stress-free, fun, and engaging experience for guests. You will deliver friendly customer service, help customers shop, and ensure all customers receive a fast and friendly checkout experience.

What You Will Do

Your main day-to-day responsibilities will include planning and coordinating multiple events, engaging with clients of all ages, demonstrating and instructing party participants in craft projects, and facilitating party add-ons. You will also complete administrative tasks, adjust plans based on client feedback, and ensure client satisfaction.

Why It Might Be a Fit

To be successful in this role, you will need excellent people skills, the ability to handle job stress, and experience working with children and children’s events. You will also need good communication skills, organizational skills, and creative problem-solving skills.

Requirements

• Energetic and enthusiastic personality
• Ability to handle job stress and interact effectively with others
• Excellent people skills
• Experience working with children and children’s events
• Good communication skills
• Organizational skills
• Interpersonal skills
• Creative problem-solving skills
• Retail and/or customer service experience

Benefits

• 401(k) with employer match
• Employee Assistance Program
• Medical, dental, and vision coverage
• Telemedicine services
• Flexible spending accounts
• Commuter benefits
• Tuition assistance
• Adoption assistance
• Voluntary insurance options
• Employee discounts
• Access to partner discount programs