Retail Part Time Nights and Weekends Customer Experience Manager

Deliver a customer centric shopping experience, manage front-end operations, and lead the omnichannel processes.

Requirements

• Lead the omnichannel processes
• Manage and deliver effective front-end operations and expectations
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs
• Ensure all front end policies and procedures are followed
• Plan and lead the execution of class and in-store events in accordance with Company programs
• Train, observe, and coach the customer experience team
• Serve as Manager on Duty (MOD)
• Acknowledge customers, help locate the product and provide solutions
• Manage and execute shrink and safety programs
• Cross train in Custom Framing selling and production

Benefits

• Health Insurance
• Paid Time Off
• Tuition Assistance
• Generous Employee Discounts