FW Technical Marketing Engineer

Role Overview

The FW/SW Technical Marketing Engineer is responsible for end-to-end quality ownership of HP’s firmware, software, drivers, and security stack throughout the product lifecycle.

What You Will Do

Lead customer escalations, prioritize defects, and ensure fixes are appropriately tested to minimize regression risks.

Why It Might Be a Fit

This role requires strong technical skills, communication skills, and ability to work effectively in a global, cross-functional environment.

Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, Software Engineering, or a related technical field, or equivalent practical experience
• Hands-on experience in Firmware, Software, Drivers, Networking, or Security domains
• Experience supporting or managing product quality, technical support, or customer escalations in a complex technical environment
• Proven ability to analyze, isolate, and drive resolution of technical issues across multiple teams
• Strong communication skills to clearly articulate technical issues, root cause, and resolution to both technical and non-technical audiences