Customer Success Account Manager

On Site Full TimeAmman, Amman, JordanMicrosoft

Role Overview

This is an early-in-career opportunity for a Customer Success Account Manager to deliver standardized customer success outcomes, working under the direction of senior CSAMs and a Manager.

What You Will Do

The CSAM will execute standardized executive partnership, solution health, cloud adoption, and AI acceleration tasks, support agent and Copilot adoption motions, and maintain deep, current account context across the pod’s defined portfolio.

Why It Might Be a Fit

The ideal candidate will have limited professional experience, demonstrated comfort with AI tools, and fluency in English and Arabic.

Requirements

  • Bachelor’s degree (any discipline) or equivalent early-career experience
  • 0–2 years of professional experience in program management, customer-facing operations, technology delivery, or analytics
  • Demonstrated comfort with AI tools and AI-first ways of working
  • Fluency in English and Arabic (written and verbal)

To apply for this job please visit apply.careers.microsoft.com.

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