Role Overview
As a Customer Success Account Manager, you will be responsible for delivering and supporting customer success across Microsoft and Partner ecosystem. You will leverage your technical expertise, business acumen, and industry perspectives to align the right resources at the right time to achieve customer business outcomes.
What You Will Do
You will support foundational relationships with key customer stakeholders, develop bookable programs of work, and initiate conversations with customers to connect customer objectives and Microsoft technology and services.
Why It Might Be a Fit
This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities, and deepen your cloud and industry expertise.
Requirements
- Bachelor’s Degree with 8+ years of experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management
- Minimum 4+ years of relevant work experience within the customer’s industry
- Proven track record leading complex technology programs with enterprise customers
- Strong understanding of Microsoft Cloud solutions (Azure, M365, Security, Data & AI) or equivalent cloud platforms
- Demonstrated experience in project or program management, service delivery, and stakeholder engagement
- Excellent executive communication and relationship management skills
To apply for this job please visit apply.careers.microsoft.com.
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