Role Overview
As a Customer Success Account Manager, you will build trusted relationships with customers and help them achieve their business objectives through their investment in Microsoft. You will work with senior business and technical stakeholders to understand their priorities, develop strategic success plans, and bring together the right Microsoft expertise to accelerate adoption and deliver measurable customer outcomes.
What You Will Do
Driving customer cloud adoption and customer success, creating and delivering proactive support services, partnering with the core account team, creating customer value, improving the customer experience, and orchestrating collaboration across the Microsoft business.
Why It Might Be a Fit
This role requires a Master’s Degree in Business, Sociology, Psychology, Computer Science or related field, or equivalent experience, fluency in Arabic, and relevant experience in customer success, solution delivery, practice management, customer-facing consulting or portfolio management.
Requirements
- Master’s Degree in Business, Sociology, Psychology, Computer Science or related field
- Fluency in Arabic
- Experience in customer success, solution delivery, practice management, customer-facing consulting or portfolio management
To apply for this job please visit apply.careers.microsoft.com.
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