Customer Success Account Manager

Role Overview

This is an early-in-career opportunity for a Customer Success Account Manager to deliver standardized customer success outcomes. The role contributes to portfolio-level intelligence, execution orchestration, and reactive signal aggregation.

What You Will Do

Execute standardized executive partnership, solution health, cloud adoption, and AI acceleration tasks. Maintain deep, current account context across the pod’s defined portfolio. Track delivery and milestone progress with partners and CSAs.

Why It Might Be a Fit

The ideal candidate has 0–2 years of professional experience in program management, customer-facing operations, technology delivery, or analytics. Demonstrated comfort with AI tools and AI-first ways of working.

Requirements

• Bachelor’s degree (any discipline) or equivalent early-career experience.
• 0–2 years of professional experience in program management, customer-facing operations, technology delivery, or analytics.
• Demonstrated comfort with AI tools and AI-first ways of working.
• Strong written and verbal communication in English plus the language(s) required for the assigned hub.
• Legally authorised to work in the location where this role is based – Romania, Bucharest.

Benefits

• Certain roles may be eligible for benefits and other compensation.