Customer Success Account Manager (Partner)

On Site Full TimeBengaluru, Karnataka, IndiaMicrosoft

Role Overview

As a Partner CSAM, you will be the primary delivery lead and partner for our more strategic Microsoft partners, empowering them to achieve more by accelerating their end customers’ value realization across our Digital Cloud platforms.

What You Will Do

You will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve partner business outcomes.

Why It Might Be a Fit

This role is flexible, allowing you to work up to 50-75% from home, and offers the opportunity to accelerate your career growth, leverage your delivery management capabilities, and deepen your cloud and industry expertise.

Requirements

  • Bachelor’s Degree in Business, Sociology, Psychology, Computer Science or related field
  • 9+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
  • Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
  • Project Management Institute (PMI) or equivalent Project Management certification
  • Prosci or equivalent certification

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid holidays
  • Paid time off
  • Retirement plan
  • Equity (ownership stake)

To apply for this job please visit apply.careers.microsoft.com.


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