Sales Operations Specialist

Role Overview

The Sales Operations Specialist operates in coordination with Sales Operations and internal contributors to deliver industry-leading solutions for customers. This role is On-Site at our Gorham Facility, Monday–Friday, with partial work from home options available after a probationary period.

What You Will Do

Intake, Triage & Data Quality, Order Review, Release & Updates, Invoicing, RMA Documentation Support, Accounts Receivable (A/R), Cross-Functional Coordination, and contribute to continuous improvement of order-to-cash processes and internal controls.

Why It Might Be a Fit

The ideal candidate will have proficiency with CRM/ERP systems and Microsoft Office, clear professional communication skills, experience maintaining audit-ready documentation, and strong attention to detail.

Requirements

• Proficiency with CRM/ERP systems and Microsoft Office (especially Excel); familiarity with Adobe tools as needed
• Clear, professional communication skills with ability to collaborate across Sales, Engineering, Production, and Accounting
• Experience maintaining audit-ready documentation; familiarity with ISO 9001/AS9100 environments is a plus.
• Export control and customs familiarity is a significant plus.
• Familiarity with Sarbanes-Oxley (SOX) requirements and internal controls is highly desirable.
• Strong attention to detail with the ability to work independently and part of a team
• Ability to manage multiple priorities in a fast-paced environment
• Working knowledge of order management, invoicing, and basic accounting principles

Benefits

• Comprehensive employee benefits package including health, dental, and vision insurance
• 401K plan with an employer match
• Discretionary bonuses
• Paid time off (PTO)
• Paid holidays
• Tuition reimbursement opportunities
• Training opportunities
• Employee purchase program
• Employee assistance program
• Safety shoe purchase program