Account Manager, Mid-Market

Role Overview

As an Account Manager, Mid-Market, you’ll own a portfolio of existing customers with 750–1,500 employees and grow revenue through upsell and cross-sell. This quota-carrying role focuses on relationship-driven selling rather than net-new prospecting.

What You Will Do

Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your portfolio of mid-market accounts. Partner with the Partner/Channel Development team to build and execute account plans.

Why It Might Be a Fit

Demonstrated success independently managing a portfolio of existing mid-market IT customers with 750–1,500 employees, with a track record of meeting sales and upsell/retention quotas.

Requirements

• Demonstrated success independently managing a portfolio of existing mid-market IT customers with 750–1,500 employees, with a track record of meeting sales and upsell/retention quotas.
• Strong commercial judgment and the ability to identify and develop upsell and cross-sell opportunities within existing accounts.
• An understanding of corporate IT teams, technology buying processes, cloud computing, and the broader technology and cybersecurity stack, with the ability to hold credible conversations with technical buyers and buying committees.
• The ability to build and sustain trusted customer relationships over time and engage multiple stakeholders within an account.
• Experience using Salesforce or another CRM to manage opportunities, pipeline, and account activity.
• Self-motivation, strong organization, and disciplined pipeline management in a fast-paced, quota-carrying environment.

Tagged as: Pipeline Management, Salesforce