Renewal Account Manager, Mid-Market

Role Overview

As a Renewal Account Manager, Mid-Market, you’ll own the full renewal lifecycle for a portfolio of mid-market accounts, protecting and growing revenue. You’ll serve as a trusted advisor to customers with complex needs, longer sales cycles, and higher contract values, bringing strategic engagement and business acumen to each renewal.

What You Will Do

Own the renewal lifecycle for your portfolio, ensuring on-time bookings and meeting revenue retention targets. Build proactive renewal strategies for accounts with multi-year contracts, multi-product deployments, or complex organizational structures.

Why It Might Be a Fit

3-5 years of experience in renewals, account management, or a related customer-facing sales role. A track record of meeting or exceeding renewal or revenue retention quotas. Experience managing mid-market accounts.

Requirements

• 3-5 years of experience in renewals, account management, or a related customer-facing sales role
• A track record of meeting or exceeding renewal or revenue retention quotas
• Experience managing mid-market accounts
• Analytical and strategic thinking skills, with the ability to manage a pipeline of accounts at different stages of the renewal cycle
• Strong negotiation and relationship management skills, including the ability to negotiate contracts and handle pricing conversations with confidence
• Communication and presentation skills that help you engage decision-makers beyond your day-to-day contacts
• Proficiency with CRM platforms such as Salesforce, forecasting tools, and Microsoft Office/Excel
• The ability to manage multiple accounts with varying levels of complexity simultaneously in a fast-paced environment

Benefits

• Dental insurance
• Vision insurance
• OTE range for this position is $88,000-$110,000 + benefits

Tagged as: Excel, Forecasting, Pipeline Management, Salesforce