CRM Manager

Role Overview

As CRM Manager, you will be responsible for planning, implementation, and control of goal-oriented new and existing customer campaigns. You will develop innovative B2B campaigns for active sales support and new customer acquisition.

What You Will Do

You will analyze target groups, identify market potential, and design tailored customer approaches. You will monitor the success of campaigns based on relevant key figures, analyze results, and derive optimization measures.

Why It Might Be a Fit

You will support the annual planning as well as the definition of strategic sales targets through the evaluation of sales and customer data.

Requirements

• Commercial education or a study with a focus on marketing, economics, business administration or computer science (IT)
• First professional experience in the CRM, campaign or sales field
• Experience in the selection, control, and evaluation of sales and customer campaigns
• Good knowledge of CRM systems (e.g. Microsoft Dynamics or Salesforce), ERP systems, and BI tools
• Analytical thinking as well as safe handling of data and key figures
• Structured, self-responsible working style as well as developed team and communication skills
• High reliability, quality orientation, and sense of responsibility

Benefits

• Performance-related remuneration
• Attractive social benefits
• Contribution to the occupational pension
• Widow’s pension
• Flexible working time models
• Discounted public transportation
• Corporate benefits
• Company-owned holiday apartments at the Baltic Sea