Role Overview
The Customer Experience Champion will work on customer escalations, booking management, and providing support services to ensure a smooth experience for customers. They will also conduct market studies, work on new hotel partnerships, and manage existing partner hotels.
What You Will Do
Key responsibilities include addressing customer queries, resolving grievances, coordinating bookings, providing support services, conducting market studies, and managing new hotel partnerships.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, a passion for operations and customer/client management, and the ability to start immediately.
Requirements
- Excellent communication skills
- Passion for operations and customer/client management
- Ability to start immediately
- 0-1 years of experience required
- Fluency in Hindi and English
Benefits
- Health insurance
To apply for this job please visit mistay.zohorecruit.com.
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