Role Overview
The CRM Specialist is responsible for the overall administration, optimization, and adoption of the Salesforce platform across the organization. This role serves as the primary owner of Salesforce user management, security, permissions, workflow automation, reporting, and system enhancements.
What You Will Do
Manage user administration, maintain and enhance Salesforce security, design and implement workflow automation, gather and document business requirements, provide ongoing support for Salesforce-SAP integrations, develop and maintain Salesforce reports, and lead end-user training initiatives.
Why It Might Be a Fit
The ideal candidate will have strong Salesforce Platform and CRM Analytics knowledge, at least 3+ years of experience in a Salesforce Administrator and/or Analyst role, and excellent communication and project management skills.
Requirements
- Strong Salesforce Platform and CRM Analytics/Analytics Studio product knowledge
- At least 3+ years of experience in a Salesforce Administrator and/or Analyst role
- Salesforce Administrator Certification
- Bachelor’s degree, preferably in Data Analytics, Big Data, or IT
- Excellent oral and written communication skills
- Ability to interact effectively with all levels of management
- Ability to review and analyze prospective company and sales data
- Excellent project management skills
- Effective time management skills
- Ability to prioritize and escalate issues appropriately
Benefits
- Medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits)
- Commissions based on achieving individual performance and/or sales metrics
- Incentive compensation and discretionary awards
To apply for this job please visit apply.clearcompany.com.
Follow us on social media