Role Overview
The Senior Operations Data Analyst will support the Data Analyst Manager in leading analytical delivery across multiple operational projects. The role will manage and develop a team of Data Analysts, set reporting priorities, and ensure that operational reporting is accurate, reliable, and delivered on time.
What You Will Do
Develop and maintain key reporting suites, providing operational insights to spot trends and anomalies through rigorous analysis. Produce accurate daily, weekly, and ad hoc reports for assigned projects in a timely manner.
Why It Might Be a Fit
The role requires a strong understanding of data governance, data quality, access controls, UK GDPR, and confidential data handling. The ideal candidate will have experience managing, mentoring, or supervising Analysts and advanced Excel and Power BI skills.
Requirements
- Knowledge of telecommunications, utilities, infrastructure delivery, or other field-service operations
- Demonstrable experience managing, mentoring, or supervising Analysts
- Advanced Excel skills, including complex formulas, PivotTables, Power Query, and data validation techniques
- Advanced Power BI experience, including Power Query, DAX, data modelling, semantic models, and workspace management
- Experience developing or implementing solutions using Microsoft Copilot, Copilot Studio, or other approved AI agent platforms
- Experience using Power Automate and knowledge of Microsoft Fabric would be advantageous
- Strong understanding of data governance, data quality, access controls, UK GDPR, and confidential data handling
- Ability to review analytical work, challenge assumptions, identify limitations, and communicate findings without overstating conclusions
- Excellent presentation and stakeholder-management skills, including experience presenting findings and recommendations to senior managers
Benefits
- Standard Benefits Package
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