Customer Success Manager

Role Overview

Be the point of contact for Accounts and responsible for the growth of the customer. Advise clients on the most effective ways to use the MoEngage Platform.

What You Will Do

Take ownership of the relationship post sales and grow the customer. Champion the product and be an evangelist.

Why It Might Be a Fit

Can you thrive and excel in a fast-paced ecosystem where innovation, speed and user centric product thinking are the norms?

Requirements

  • 3-6 years of experience with clients or managed accounts
  • Understanding of the Mobile Ecosystem & App Marketing
  • Previous experience in Success or Support Engineer role for a Saas company is a plus
  • SaaS and B2B experience is must
  • Ability to understand customer requirements and see how MoEngage can add value in various way
  • Awareness on Information Security concepts and Best Practices

Benefits

  • Work at Scale and challenge yourself
  • Work with a smart team which grew up in the Mobile First world

To apply for this job please visit moengage.hire.trakstar.com.

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