Director, Sales Operations and Field Effectiveness

Role Overview

Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients. Reporting to the VP of Sales, you will build and optimize the operational infrastructure, analytics, field operating model, account management approach, and field capabilities required to translate commercial strategy into consistent execution, launch readiness, and an exceptional customer experience.

What You Will Do

Partner with the VP of Sales, Regional Business Directors, and alliance partners to develop and execute the commercial strategy, including the field operating model, account management strategy, performance analytics, and performance management platform. Build and optimize the operational processes and field capabilities required to maximize field effectiveness, efficiency, launch readiness, and the customer experience across the combined field organization.

Why It Might Be a Fit

The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

Requirements

• Bachelor’s degree required
• 10+ years progressive experience in pharmaceutical or biotech sales leadership, commercial operations, business excellence, and field enablement roles.
• Significant oncology experience including supporting launches, building operations capabilities, and building field excellence solutions to ensure the highest level of performance and execution.
• Demonstrated knowledge of field force sizing and design, targeting, incentive compensation, business planning, and CRM systems.
• Strong analytical skills with the proven ability to translate complex sales data, account information, and market knowledge into actionable insights for the field organization.
• Exceptional collaboration, communication, and leadership skills working in a dynamic environment with multiple cross-functional partners

Benefits

• Competitive healthcare
• Voluntary benefit programs to support unique needs
• Holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras