Bilingual Customer Success Manager

Hybrid Full TimeToronto, Ontario, CanadaMorningstar AdviserLogic

Role Overview

Provide world-class support and service to institutional data and software clients, and independent advisors. Develop a deep understanding of clients’ business objectives, drive retention, and partner with Sales to identify growth opportunities.

What You Will Do

Build and maintain trusted relationships with clients, develop strategic account plans, lead proactive client engagement, and demonstrate strong knowledge of products and industry trends.

Why It Might Be a Fit

The ideal candidate is a bilingual professional with strong investment expertise, technical proficiency, and business acumen, who can help clients maximize the value of our products, services, and emerging technologies.

Requirements

  • Bachelor’s degree in Business, Finance, Economics, or a related field
  • 5+ years of experience in Customer Success, Account Management, Relationship Management, Consulting, or a client-facing role.
  • Must be bilingual in English and French.
  • Experience supporting financial services clients and technology solutions is highly desirable.

Benefits

  • Hybrid work environment
  • Range of other benefits to enhance flexibility

To apply for this job please visit morningstar.wd5.myworkdayjobs.com.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Get the full Role Intel for this job

ReLoop.me’s full Role Intel shows the real level behind the title, an estimated pay range, a must-have checklist and the questions to ask before you apply.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!