Role Overview
As a Strategic Accounts Customer Success Manager, you will be the face of Motive for our largest customers, assisting them through the implementation process and driving upsells and renewals.
What You Will Do
Your responsibilities will include establishing and overseeing customer adoption, training, and development of best practices, as well as collaborating with customers and product managers to manage product enhancement requests.
Why It Might Be a Fit
We are looking for a customer-centric thinker with a track record of delivering scalable solutions in a high-growth environment, who can thrive in a high-growth, high-ambiguity environment and prioritize impact-based activities.
Requirements
- 5+ years Enterprise Customer Success, Sales, or Account Management experience
- A customer-centric thinker with a track record of delivering scalable solutions in a high-growth environment
- Demonstrated ability in learning new software programs and products
- Exceptional account management skills and project management skills
- Problem solver with demonstrated ability to overcome challenges and ambiguity with creative solutions
Benefits
- Health, pharmacy, optical and dental care benefits
- Paid time off
- Sick time off
- Short term and long term disability coverage
- Life insurance
- 401k contribution
To apply for this job please visit job-boards.greenhouse.io.
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