Role Overview
Engage with customers post-sale to drive user adoption and satisfaction, ensuring high customer retention. Forge highly effective customer partnerships and establish a trusted advisor/strategic partner relationship with target accounts.
What You Will Do
Work with targeted customers to develop a proactive individual customer success plan, including establishing critical goals and key performance indicators.
Why It Might Be a Fit
Must be able to obtain background clearance as required by customers and have experience with CRM software and customer success platforms.
Requirements
- Citizenship required for Security Clearance
- 4+ years experience in customer advocacy, sales, engineering, or project management
- Experience with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero)
- Must be able to obtain background clearance as required by customers
- Familiarity with (or proven aptitude for understanding similar software) the Noggin enterprise software platform
To apply for this job please visit motorolasolutions.wd5.myworkdayjobs.com.
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