Customer Experience Specialist

On Site Full TimeBrighton, England, United KingdomMotorway

We’re looking for talented folks to join our Customer Experience team – the heart and soul of Motorway. As a Customer Experience Specialist, you’ll be the friendly voice and expert guide for our customers, making sure they have a smooth and enjoyable journey with us.

Requirements

  • Genuinely enjoy helping people and have a knack for building rapport
  • Natural communicator, whether it’s on the phone, via email, or through chat
  • Detail-oriented and take pride in your work
  • Quick learner and enjoy solving problems
  • Thrives in a collaborative environment

Benefits

  • £26,000 starting salary
  • Great work-life balance with standard shifts from 8:45am to 5:30pm
  • Sea fronted office location with regular social events, office drinks, weekly massages and free snacks
  • Flexibility to work from home 1 day per week
  • Stock options
  • Pension scheme
  • Strong commitment to personal development
  • Comprehensive health insurance
  • Cycle to work scheme
  • One paid volunteering day a year
  • Generous parental benefits

To apply for this job please visit jobs.ashbyhq.com.


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