Role Overview
As a Customer Success Account Manager, you will serve as the primary customer success leader responsible for orchestrating customer outcomes across Microsoft and partner teams. You will engage stakeholders, align on strategic priorities, and lead Customer Success Planning to help customers strengthen operational health, accelerate cloud adoption, and advance AI transformation initiatives.
What You Will Do
You will build trusted advisor relationships with customer stakeholders and Microsoft teams, lead stakeholder and priority alignment efforts, own Customer Success Planning and execution, and orchestrate cross-functional execution to drive measurable customer value.
Why It Might Be a Fit
You will be a good fit for this role if you are passionate about helping customers accelerate business transformation through technology, cloud, and AI, and thrive in complex environments that require leadership, orchestration, and customer advocacy.
Requirements
- Bachelor’s Degree in Business, Sociology, Psychology, Computer Science, or related field
- 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- OR Master’s Degree in Business, Sociology, Psychology, Computer Science, or related field
- OR equivalent experience
Benefits
- Dental insurance
- Vision insurance
- Medical insurance
- Paid time off
- Retirement plan
- Health savings account
- Flexible work arrangements
To apply for this job please visit apply.careers.microsoft.com.
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